![]() (This is the perfect time to tell you that scored 4.6/5 from 1,257 reviews-we’re gushing over here, we know.) Trello scored 4.3/5 stars from 11,010 reviews according to G2. Smartsheet scored 4.2/5 stars from 2,137 reviews according to G2, one of our personal favorite review sites. You can contact support on working days from 9 a.m. Trello only offers email support at this time. (Not to brag here…but guarantees 24/7 support 365 days a year?! Impressive, right?) Generally, most customers can access support through a contact form on their Help and Learning website anytime, but phone support is limited. Smartsheet has limited support options, so it’s important to pay attention to each plan to see what kind of support you have access to. How is the customer service and integrations? Smartsheet customer support Enterprise – Costing $17.50/user per month, this package is the same as Business Class, but with advanced automation, and a few more advanced features.Business Class – For $9.99/user per month you get unlimited integrations, unlimited users, unlimited boards per team, unlimited cards and lists, 250MB per file, team automation, and more.Free – One integration per board, unlimited users, 10 boards per team, unlimited cards and lists, 10MB per file, simple automation, and more. ![]()
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